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Ask yourself

Where do your clients go when they don't come back?

“How many finished their package… and vanished? »

Without a system, nobody sees it. Every treatment quietly ended is a client to win back at the high price of advertising.

“Why does my competitor have 3× more Google reviews? »

Because she asks for them — at the right moment. The Google listing decides who finds you in the neighbourhood.

“Who thinks about re-engagement when the front desk is swamped? »

Nobody. That's exactly why retention must be a system, not a good intention.

The solution

Retention becomes a system.

The system spots who's drifting away: interrupted package, abandoned protocol, no future appointment.

The AI marketing strategist proposes who to re-engage, with which offer and when — you approve.

Messages go out on WhatsApp, at the hour each client usually reads.

The Google review is asked at the end of treatment — the moment of maximum satisfaction.

Everything that brings your clients back

Lost clients come back

Re-engagement campaigns by WhatsApp or email, proposed by the AI strategist on your real base.

The review asked at the perfect moment

Neither too early nor forgotten: at the end of treatment, automatically — straight to your Google listing.

Packages that always add up

Remaining sessions, expiries and automatic validations. Prepaid builds loyalty and the accounts add up.

The right promo, to the right client

By service, campaign or individual client — dates, conditions and reach controlled.

Gift cards that bring in new clients

Amount, validity, balance: new clients paid for by your current ones.

Speaking to each one the right way

Segments by visits, services and spend, with a real-time preview — marketing that doesn't bother.

Ready-made journeys to switch on

Win-back for dormant clients, review after the treatment, birthdays: prefabricated journeys you activate as-is — retention works from day one.

Loyalty profiles with rules

VIP, regular, dormant: profiles with their own rules and perks, assigned automatically from each client's real behaviour.

Happy client leaving a new Google review for her aesthetic center
QlevenRETENTION · TODAYFollow-up completedPost-session message · Laura M.Reply receivedNext appointment booked
Frequently asked questions

Before asking us for the demo

How does the system know a client is “drifting away”?

It cross-checks real signals: interrupted package, protocol with no next session, no visit for X days, no future appointment. You set the thresholds; it keeps the list up to date on its own.

Won't the follow-ups annoy my clients?

No: each message goes out at the relevant moment of HER journey, at the hour she usually reads, and the per-client history controls commercial pressure. A useful follow-up isn't spam.

How do you get more Google reviews?

The request goes out automatically at the end of treatment — the satisfaction peak — with the direct link to your listing. A steady flow of recent reviews, the nº 1 factor in local SEO.

What if I want to keep control of the campaigns?

The AI strategist proposes: who to write to, what to offer, when. Nothing goes out without your approval, and everything is logged.

Resources

Further reading