Qleven or Planity: which one for your clinic?
Planity is for salons. Qleven is for medical-aesthetic clinics.
In short
France’s booking leader… for hair and beauty salons.
Planity is France’s booking leader, with tens of thousands of establishments — but explicitly for hair salons, beauty salons, barbershops and spas, not medical-aesthetic clinics.
For a clinic, the essentials are missing: clinical patient records, treatment protocols and programs, before/after photos and consents. Its “AI” is internal (categorization and sales), not a receptionist.
You run a medical-aesthetic clinic and you are weighing up Planity. France’s booking leader… for hair and beauty salons. The problem: day to day, missed appointments, an overloaded front desk and patched-together tax handling cost you time and revenue, month after month. With Qleven, the math changes: Planity is for salons. Qleven is for medical-aesthetic clinics.
Head to head, point by point
| On this point | Planity | Qleven |
|---|---|---|
| Target | Built for salons (hair, beauty, barber, spa). | Built for medical-aesthetic clinics: patient records, protocols, before/after, consents. |
| WhatsApp AI receptionist | Internal categorization/sales AI; client communication via paid SMS. | An AI agent answers and books on WhatsApp 24/7, with human handoff. |
| Equipment anti-fraud | To our knowledge (June 2026), no treatment-machine consumption control. | Measures each device’s real consumption and cuts off if no validated appointment. |
| Markets | France-centric; no presence in Spain or Morocco. | Built for the ES / FR / MA markets, multilingual. |
The deep dive: Planity vs Qleven
Beyond the table: the points that truly weigh on your bill and your day-to-day, one by one. Expand what matters to you.
The real cost exceeds the sticker price (SMS and options on top)€0.07/SMSWhatsApp incl.
How it works at Planity
Independent analyses: ~€74/month base (agenda only), ~€94 with POS — plus SMS at €0.07 beyond the 300 included, card terminal at +€20/month +0.59%/transaction, Planity Pay ~1.5%. “The advertised subscription is only part of the bill.”
Independent analyses (lacaisseideale, breizhapp), 2024-2025
What you gain with Qleven
Reminders go out on WhatsApp — no SMS bundle inflating the bill — and pricing is public, from €99/month.
2024-2025 increases applied to existing clients, with unclear criteria
How it works at Planity
In 2025 Planity raised subscriptions “between €3 and €10/month”, including for already-subscribed clients — often discovered at renewal. The criticism is the opacity: which salon gets +3 and which +10?
Concurring independent analyses, 2024-2025
What you gain with Qleven
Public prices on our website: any change can be seen, compared and anticipated.
Quote-only pricingquote-onlyfrom €99
How it works at Planity
Planity doesn’t publish its price grid — prices are shared only via quote, making comparison before signing difficult.
Fact corroborated by 2 independent sources, 2024-2025
What you gain with Qleven
A public grid you can price out in 2 minutes, without going through a salesperson.
A “no lock-in” with caveats: cancellation by registered letterregistered letter1 email
How it works at Planity
Planity’s official documentation requires a registered letter with acknowledgment to cancel (10-day notice on monthly, 1 month on annual/biannual — plans with lock-in); hosted data is deleted 3 months after deactivation.
Planity’s official documentation and independent analyses, 2024-2025
What you gain with Qleven
Cancelling is an email, not a registered letter. And you export everything before leaving — your data goes with you.
A directory with frozen categories, and no medical-aesthetic reality
How it works at Planity
Frozen categories (impossible to list outside salon boxes), refusal of professionals without premises — and no patient record, protocol or informed consent: Planity is a hair/beauty product, not a clinical one.
Capterra review (Nov 2022) and sector analyses, 2024-2025
What you gain with Qleven
Qleven was born for the clinic: patient records, per-treatment protocols, before/after photos and signed consents — as standard.
Based on vendors’ official documentation and public reviews (Capterra, G2, Trustpilot…) as of the dates shown. Every vendor evolves its product — verify the points critical to your case in a demo.
Beyond Planity
Keep what Planity does well in mind — but a medical-aesthetic center needs a WhatsApp AI receptionist, equipment anti-fraud and native ES/FR VAT. That is exactly Qleven’s turf.
Qleven: 0% commission, no lock-in. Your clients and your data stay yours.
Let’s be fair
Planity dominates the salon world in France, with a polished consumer booking experience. On that turf, it is legitimate.
What changes in a center like yours
Qleven product capabilities, not guaranteed results nor a real client’s data. Your results depend on your volume and pricing.
What Qleven brings that Planity lacks
Frequently asked questions
What clinics ask us most before switching from Planity to Qleven.
Is Qleven a good alternative to Planity?
Yes, especially for medical-aesthetic clinics. Planity dominates the salon world in France, with a polished consumer booking experience. On that turf, it is legitimate. Where Qleven stands out: Planity is for salons. Qleven is for medical-aesthetic clinics. In practice, you gain built for the clinic (patient records, protocols), whatsapp ai receptionist 24/7, anti-fraud equipment control.
What does migrating from Planity look like?
Migration is guided: we import your clients, history and agenda, and we train you. Qleven has no lock-in, so you test at your own pace and stay in control of your data.
Ready to see Qleven in action?
Tell us how you work and we’ll show you exactly the difference. Reply within 24h.
See Qleven in your center · 15-min demo