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Ask yourself

The story of your patients, where does it live today?

“Scattered across paper, Excel and the doctor's phone?

Every piece of information living outside the dossier is one that gets lost — or walks out with the employee who leaves.

“Does the standing-in practitioner know which parameters to use?

Without per-session follow-up forms — powers, zones, incidents — clinical continuity depends on someone's memory.

“The patient bought 8 sessions, came to 3… and nobody saw it?

An unsupervised protocol is a treatment abandoned in silence — and a client lost with it.

The solution

Everything about the patient, organised by treatment

One treatment = one complete dossier

Sessions, parameters, photos, notes and progress grouped — you open “Laser hair removal” and it is all there.

Clinical continuity, even when the team changes

Customisable follow-up forms to fit your practice: the next professional knows what to do, and with which parameters.

No treatment abandoned in silence

The protocol supervises every patient and re-engages her on WhatsApp if she drops off.

The before/after that sells for you

Photo library per treatment and before/after compositions created in one click — anonymisable for marketing.

Signed consents, found in 2 s

Library per practice + signature on tablet. See the dedicated page →

Payments, packages and reviews — same record

Purchases, remaining packages, sales opportunities and Google reviews, tied to the same patient.

Professionals reviewing a client 360 record in the clinic CRM
QlevenCLIENT RECORDHistory up to dateLaura M. · 8 sessions · Progress photosLast visit · todayData synchronized
In detail

A 360 record, protocols and proof — to personalise and retain

360 client record

Appointments, purchases, payments, packages, treatments, photos and consents gathered on a single profile. Instant access from any device.

Before/after photos

Comparator, collage and carousel, with crop, rotation and filters. Watermark customisable per centre on the photos you share.

Treatment protocols

Sessions, spacing and follow-up per protocol. The applied protocol is frozen in the history: editing the template never alters what was already done.

Digital consents

Timestamped signature, PDF, revocation and expiry — plus consent tracking by channel and purpose (marketing, reminders, clinical photography). See digital consent →

Segmentation that retains

Over 18 filter categories: spending, last visit, debt, packages, treatment compliance… Spot the client who is cooling off and trigger the right action.

Team notes and alerts

Timestamped private notes and operational alerts on the record. The next professional knows exactly what to do, without asking.

Per-service follow-up parameters

Define for each service the data to record every session: zones, measurements, intensity, product, photos or signature. Your clinical follow-up, exactly as your practice requires.

Allergies and contraindications, impossible to miss

Clinical alerts live in the record and surface at booking and at treatment: patient safety never depends on anyone's memory.

Complete programmes: from facial to maintenance

Combine services and protocols into one programme with its own calendar and bundle price — you sell the outcome, not loose sessions.

The before/after studio

Your results become your best sales.

Compositions in 4 steps from the patient library: side by side, stacked, interactive slider, collages up to 4 photos.

Progress per session, visible in one gesture — the patient SEES her progress and continues her treatment.

Built-in annotation editor: zones, measurements and treatment plan drawn on the photo, on a tablet, in front of the patient.

Publishable for your marketing — only with consent, anonymisation included.

A convincing “before/after” is worth a thousand arguments — and it is created in a minute, without leaving the record.

Frequently asked questions

Before asking us for the demo

How does “organised by treatment” change things?

A flat record lists appointments. A dossier per treatment tells the story: the protocol, the sessions with their parameters, the photo progress and what is left to do. You understand the patient at a glance — even if you have never seen her.

Can I define what my team must record at each session?

Yes — customisable follow-up forms to fit your practice: powers, zones, doses, incidents… The exact fields YOU want, mandatory if needed.

Can before/after photos be used for marketing?

Yes: compositions created from the patient library, with anonymisation tools and management of usage consent.

Who can see the dossier?

Granular permissions by role: front desk, practitioners, management and the accounting firm each see exactly what is relevant to them — access to sensitive data is audited.

Resources

Further reading