Your loyal clients quietly drift away unnoticed
Qleven gathers each client in a 360 profile and spots who stops coming, so you reactivate them with follow-up tailored to their service. The all-in-one specialized for aesthetics. No paper. No duplicates. No client slipping away unnoticed.
Do any of these sound familiar?
If you manage clients, you probably deal with at least one of these every day. And each one costs you money.
How many loyal clients have stopped coming this year without you noticing?
They don't leave with a slam: they just stop booking. Without a system watching recurrence, you find out months later, when they're already at a competitor. And winning one back costs far more than keeping them in time.
You don't know who your best clients are or who's about to leave
Without segmentation, you treat everyone the same. You don't notice who hasn't visited in months until they've already gone to a competitor, and you don't reward the loyalty that deserves it. Winning a client back costs far more than keeping them.
Consent forms are signed on paper and get lost
Folders full of unorganized documents. If a complaint arrives, finding the signed consent for the right treatment can be a nightmare. A single missing page exposes you to a legal risk that simply is not worth it.
Finding a client among thousands of files takes minutes, not seconds
Your team wastes time on every call, every visit. Filtering by treatment, by spending, by last visit... impossible without the right tools. And your team's time is the most expensive thing you have.
What you don't know about your clients is costing you money
This is what we observe in centers still managing clients on paper and scattered systems.
without a single digital history, you walk into every visit blind
lost searching for client data across paper and scattered systems
clients can cool off without you noticing if you don't track recurrence
Indicative references based on sector data and what we see in centers without a CRM. Your figures will depend on your center.
And worst of all: without clear data about your clients, every promotion, every reminder, and every commercial action is based on assumptions. Keeping a relationship alive with someone who already trusts your center is more efficient than reacting after they leave.
Bring every client together in a single 360 profile
We show you how your center would look in a 15-minute demo. No commitment.
Know every client. For real.
Unlike standard booking tools, Qleven brings together a 360 profile, clinical protocols, before/after photos, and signed consents. All to personalize every visit and build loyalty.
360 client profile
Appointments, purchases, payments, packages, treatments, photos, and consents gathered in a single profile. Instant access from any device so every visit feels personal.
Before/after photos
Track each treatment's progress: before/after slider, collage, and carousel, with crop, rotation, and filters. Watermark customizable per center on the photos you share with the patient.
Treatment protocols
Plan sessions, spacing, and follow-up by protocol. The applied protocol is frozen in the patient's history: editing the template never alters what was already done. Your clinical evidence, untouched.
Digital consent forms
Timestamped e-signature, PDF generation, revocation, and expiry. Plus a consent ledger by channel and purpose (marketing, reminders, clinical photography). Never search for a form in a folder again.
Segmentation that retains
Filter across 18+ categories: spending, last visit, debt, packages, treatment compliance, consent... Spot the client who is cooling off and trigger the right action before they leave.
Team notes & alerts
Timestamped private notes visible to the whole team and operational alerts on the profile. The next professional knows exactly what to do, without having to ask.
Per-service tracking parameters
Define for each service the data you want to record every session: treated zones, measurements, intensity, product used, photos or signature. Your clinical follow-up, exactly as you need it.
The follow-up that runs itself
Not a calendar with a "status" column someone has to update by hand. Qleven moves every opportunity through your pipeline based on what actually happens in your center -and tags every client without anyone lifting a finger.
Picture Laura, who asked for information on WhatsApp three weeks ago. Your front desk noted her down "to call back"… and she got lost among a hundred conversations. Nobody called.
Laura is already at another center. You didn't lose her on price: you lost her because her follow-up lived in a busy person's head.
With Qleven, Laura's conversation would have created the opportunity and its follow-up on its own, and the reminder would have stayed alive until it closed -without depending on anyone's memory.
Stages that advance on events, not memory
When an appointment is booked, the opportunity moves to "Appointment scheduled". When the visit is completed, to "Qualified". When you send a quote, to "Quote sent". When the ticket is paid, to "Won". Your pipeline mirrors reality without your team touching it.
Automatic client tagging
Your flows apply tags to the client profile automatically based on behavior and replies. You segment with zero manual work and keep your database tidy on its own.
Open follow-ups close themselves
The "I'll call them Thursday" disappears the moment the goal is met: if the client books, the commercial reminder closes automatically. Your team only sees what is still alive.
Closings always in human hands
The system never marks an opportunity as Lost on its own, nor closes a sale without a real action: it protects your commercial metrics from false closings.
What changes in a center like yours
Not a real client with made-up figures: it is what usually changes when a center moves from paper to a 360 profile with automatic CRM.
Before
- History lives in notebooks, phones, and each person's head.
- Nobody knows who hasn't visited in three months until they're already gone.
- Follow-ups are noted "to call" and get lost.
With Qleven
- One 360 profile per client, instantly accessible to the whole team.
- You segment whoever is cooling off and act before losing them.
- The pipeline and tags update on their own with every event.
Illustrative results. Every center is different; they are not a guarantee or a real testimonial.
Frequently asked questions
Everything you need to know about client management in Qleven.
Can I import my client data from another system?
Yes, you can import contacts from CSV, Excel, or directly from other systems like Flowww. The process is guided and deduplication is automatic, so you won't have duplicate records.
How does Qleven comply with GDPR?
Data is stored encrypted on European servers. Digital consent forms are signed, dated, and stored securely. You can export or delete any client's data in a single click.
What kind of searches and segments can I build?
You can filter across 18+ categories: name, phone, email, service received, date range, amount spent, debt, packages, last visit, treatment compliance, consent, and much more. Filters combine to create advanced segments with a real-time count.
How do before/after photos work?
Each photo is linked to the treatment and the patient. You can build before/after sliders, collages, and carousels, with crop, rotation, and filters, and apply a watermark customized per center on the photos you share with the patient.
What happens if I edit a protocol already applied to a patient?
Nothing in their history. The applied protocol is frozen in the patient's profile: when you edit the template, changes affect new treatments, but never retroactively alter what was already done. Your clinical evidence stays intact.
How does consent form management work?
The client signs on the tablet or phone. A PDF is generated with the signature, date, time, and treatment details, with revocation and expiry options. The document stays linked to the client's profile and always available.
Do I have to change my WhatsApp number?
No. You keep using your usual WhatsApp. Qleven connects to your number and conversations stay linked to the client profile, without switching lines or losing your chat history.
Do you migrate my data? Is it mine?
Yes. We help you import from CSV, Excel, or other systems like Flowww, with automatic deduplication. Your data stays yours: you can export it in full whenever you want, no lock-ins.
Is there a lock-in or setup fee?
No lock-in and no upfront investment. You start whenever you want and, if it is not a fit, you leave with no penalty. We show you first how it would work in your center in a 15-minute demo.
Explore more features
Client management integrates with the entire Qleven ecosystem.
Know your clients and keep them. For real.
Join the centers that personalize every visit and retain their clients with real data. No upfront investment. No lock-in. No risk.
See Qleven in your center · 15-min demoNo commitment. We'll show you how it works in your center in 15 minutes.
Simple as that
Three steps. No complications. Without changing the way you work.
Centralize
Import your data from CSV, Excel, or other systems like Flowww. The process is guided and deduplication is automatic: no duplicate records.
Enrich
Every visit, every treatment, every photo, and every note enriches the client profile automatically. No extra effort for the team.
Retain
Access the full picture of every client instantly, personalize the experience, and act in time on those who stop coming. More visits, fewer losses.