Qleven or Flowww: which one for your clinic?
No lock-in, a real-time agenda that warns of changes, and WhatsApp AI.
In short
Leading aesthetics software in Spain, strong in CRM and loyalty.
Flowww is a well-known aesthetics software in Spain, solid on CRM, marketing and sector loyalty.
The most recurring theme in its public reviews is cancellation: annual commitment, plus user reports of denied refunds and difficult support.
You run a medical-aesthetic clinic and you are weighing up Flowww. Leading aesthetics software in Spain, strong in CRM and loyalty. The problem: day to day, missed appointments, an overloaded front desk and patched-together tax handling cost you time and revenue, month after month. With Qleven, the math changes: No lock-in, a real-time agenda that warns of changes, and WhatsApp AI.
Head to head, point by point
| On this point | Flowww | Qleven |
|---|---|---|
| Lock-in | Annual commitment; recurring public reviews about cancellation difficulty (App Store, Jan 2025). | No lock-in, no forced annual contract. You leave whenever you want. |
| Agenda | Services configurable in 15-min minimum blocks, and no alert on appointment changes — both flagged in public reviews (Apr 2024). | Per-minute precision: every treatment lasts exactly as long as it really does, the agenda fills with no dead gaps — and every change syncs in real time across all stations. |
| WhatsApp AI receptionist | No WhatsApp AI agent that answers and books. | An AI agent answers and books on WhatsApp 24/7, with human handoff. |
| Equipment anti-fraud | To our knowledge (June 2026), no equipment-consumption control. | Measures each device’s real consumption and cuts off if no validated appointment. |
Included or not: Flowww vs Qleven, at a glance
The full catalog, capability by capability. Green: included. Amber: partial, paid or via add-on. Gray: absent or no public data.
| Capability | Flowww | Qleven |
|---|---|---|
| Multi-resource agenda (room + practitioner + device) | Partial / paid / add-on | Included |
| Per-minute durations | Absent | Included |
| On-brand 24/7 online booking | Included | Included |
| Integrated official WhatsApp (reminders and conversations) | Partial / paid / add-on | Included |
| AI receptionist that answers and books on WhatsApp | Absent | Included |
| Segmented WhatsApp campaigns and win-backs | Partial / paid / add-on | Included |
| Clinical patient records | Included | Included |
| Signed, versioned consents | Included | Included |
| Per-treatment protocols | Partial / paid / add-on | Included |
| Before/after photos | Included | Included |
| Anti-fraud equipment control (Smart Control) | Absent | Included |
| Stock and per-service consumption | Included | Included |
| Native ES/FR accounting and VAT | Partial / paid / add-on | Included |
| Cash reconciliation | Included | Included |
| Prepaid packages and bundles | Included | Included |
| Staff clock-in (WhatsApp, QR, geofence) | Included | Included |
| Leave and absences with approval | No public data | Included |
| Multi-center | Included | Included |
| Real-time analytics | Included | Included |
| No lock-in | Absent | Included |
| 0% commission on your clients | Included | Included |
| Own consumer marketplace | Absent | Absent |
Verdicts drawn from official websites and public reviews, as of July 2026. Capabilities evolve — verify critical points in a demo.
The deep dive: Flowww vs Qleven
Beyond the table: the points that truly weigh on your bill and your day-to-day, one by one. Expand what matters to you.
The fine print of the annual contract12 months0 lock-in
How it works at Flowww
The annual contract offers no refund once its terms are accepted — a policy the vendor itself confirmed in writing —, even if the software is never used. The commitment is paid in full, fit or no fit.
Policy confirmed in Flowww’s official reply (Apr 2024); documented in public reviews, 2024 – 2026
What you gain with Qleven
No lock-in: if it doesn’t fit, you leave that same month. We’d rather keep you with the product than with a contract.
Data migration, in practice
How it works at Flowww
Go-live depends on a migration that has required multiple attempts, with incomplete client databases and consent forms still broken weeks after launch — weeks in which the clinic can’t work normally.
Cases documented in public reviews, Nov 2025 – Mar 2026
What you gain with Qleven
Migration is done by our team, included, and validated with you on real data BEFORE the switch. You don’t go live until your clients, packages and histories are complete.
What the sale shows vs what the product configures
How it works at Flowww
The configurability presented during the sale doesn’t always match the product: documented cases show settings confirmed in the demo that later turned out not to be configurable.
Cases documented in public reviews, Oct 2025 – Jun 2026
What you gain with Qleven
The demo runs on YOUR real cases, not a script — and with no lock-in, the real trial doesn’t tie you down for a year.
When help arrives if something breaks
How it works at Flowww
Incident resolution can drag: there are documented duplicate charges left unanswered and technical issues open for months after go-live.
Cases documented in public reviews, 2020 – 2026
What you gain with Qleven
Direct human support with replies under 24 h — a person with a name, not an ownerless ticket.
The 15-minute block agenda15-min blocksto the minute
How it works at Flowww
Services are configured in 15-minute minimum blocks: a 20-minute treatment occupies 30 minutes of agenda. Multiplied per room per day, that’s dead time nobody bills.
Limitation documented in public reviews, 2022 – 2024
What you gain with Qleven
Per-minute precision: a 22-minute treatment lasts 22 minutes. The agenda compacts itself with no dead gaps in rooms.
Based on vendors’ official documentation and public reviews (Capterra, G2, Trustpilot…) as of the dates shown. Every vendor evolves its product — verify the points critical to your case in a demo.
Beyond Flowww
Keep what Flowww does well in mind — but a medical-aesthetic center needs a WhatsApp AI receptionist, equipment anti-fraud and native ES/FR VAT. That is exactly Qleven’s turf.
Qleven: 0% commission, no lock-in. Your clients and your data stay yours.
Let’s be fair
Flowww is strong on CRM, marketing and loyalty for the Spanish aesthetics sector — a genuine product heritage.
What changes in a center like yours
Qleven product capabilities, not guaranteed results nor a real client’s data. Your results depend on your volume and pricing.
What Qleven brings that Flowww lacks
Frequently asked questions
What clinics ask us most before switching from Flowww to Qleven.
Does Qleven have an annual lock-in like Flowww?
No. Qleven has no lock-in: you pay monthly and leave whenever you want. No need to wait for a renewal to try an alternative.
Does Qleven’s agenda work in 15-minute blocks?
No — each service’s duration is set to the minute. A 20-minute treatment takes exactly 20 minutes of agenda, and dead gaps disappear.
What happens to my data if I come from Flowww?
Our team migrates clients, packages, histories and appointments, and validates the result with you on real data before the switch. Migration is included.
Is Qleven a good alternative to Flowww?
Yes, especially for medical-aesthetic clinics. Flowww is strong on CRM, marketing and loyalty for the Spanish aesthetics sector — a genuine product heritage. Where Qleven stands out: No lock-in, a real-time agenda that warns of changes, and WhatsApp AI. In practice, you gain no lock-in, per-minute agenda precision with real-time change alerts, whatsapp ai receptionist 24/7.
What does migrating from Flowww look like?
Migration is guided: we import your clients, history and agenda, and we train you. Qleven has no lock-in, so you test at your own pace and stay in control of your data.
Ready to see Qleven in action?
Tell us how you work and we’ll show you exactly the difference. Reply within 24h.
See Qleven in your center · 15-min demo