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Ask yourself

What's happening today in your WhatsApp?

“What did we promise this client? Nobody knows. »

Conversations live on a personal phone. No history, no trace when the team changes.

“The appointment requested by message… was it written down? »

The message gets read between two clients and forgotten. Result: an unhappy client and an empty room.

“What if Meta blocks our number mid-campaign? »

Unofficial tools end up as a blocked number. Conversations and campaigns vanish at once.

The solution

WhatsApp unfolds inside the app.

Native integration via the official Meta Cloud API — Qleven is an Official Meta Technology Provider.

Multi-agent inbox: authorised staff manage and assign conversations, each linked to the patient record.

Book an appointment, create a task, take payment — from the thread.

Reminders with Confirm / Cancel buttons; the calendar updates by itself.

Every message delivered at the hour this client usually reads and replies — the system learns it on its own.

Nothing stays on a personal phone: unified, auditable history.

Aesthetic center team working the center’s unified WhatsApp inbox
QlevenWHATSAPP · TEAM INBOXNew conversation assignedAmélie R. · Appointment requestReceived 1 min agoClaire is handling it
From the conversation

Everything your team can do without leaving the thread

🗓 Book an appointment💳 Take payment✅ Create a task⏰ Schedule a message📝 Internal note🔁 Start a follow-up📎 Attach a document👤 Open the client record

And under the hood, the official channel

Optional: AI receptionist on this channel

The AI module — separate — activates on your number and answers 24/7 with your data. See the AI receptionist →

Meta-approved templates

Your campaigns always go out on approved templates: they arrive, no surprises.

In-chat forms (Flows)

Data, preferences and reviews captured without taking the client out of the conversation.

Delivered at the best moment, for each one

The system learns when each client reads and replies, and delivers reminders, follow-ups and campaigns at the hour of highest response probability — while protecting your number’s reputation.

One-tap booking

Booking links per campaign or service: one button, everything pre-selected.

Team clock-in

The same channel doubles as the time register — no hardware. See WhatsApp clock-in →

Several numbers, one inbox

Each clinic with its own WhatsApp number, every conversation in the same system: true multi-location, on the channel too.

Frequently asked questions

Before asking us for the demo

What is a “native” WhatsApp integration?

A complete WhatsApp application inside the system: your contacts, conversations and client records in sync, and every action — book, charge, follow up — from the same screen. Many tools “integrated with WhatsApp” actually add a link that opens WhatsApp Web: no contacts, no history, no actions. Qleven is an Official Meta Technology Provider — the integration is real, official and free of blocking risk.

Why do my messages get more replies?

Because they arrive at the right moment: the system learns the hours each client reads and replies on WhatsApp, and delivers every message — reminder, follow-up or campaign — at the hour she is most likely to read it. Personalised client by client, automatically.

Can my number get blocked?

Not by the tool: the integration runs through the official Meta Cloud API, within WhatsApp Business rules. Smart contactability additionally protects your number’s reputation by modulating sends.

Do I keep my current number?

Yes — your WhatsApp Business number is migrated to the official API and remains yours. Your clients notice no difference, except that you reply faster.

Can the whole team reply at the same time?

Yes: a shared inbox with team filters, today’s follow-ups and campaigns. Every conversation stays linked to the patient record, whoever replies.

What about GDPR? Opt-outs, exports, blocking?

All covered: every client can opt out of marketing (honoured automatically on every send), the conversation history exports for an access or portability request, and blocking a contact takes one click.