Win back the clients drifting away. On WhatsApp.
An AI answers, books and reactivates on WhatsApp 24/7, handing the conversation to your team when it matters. Your calendar fills itself. No new hire.
This isn't WhatsApp bolted on. It lives inside your system.
The same WhatsApp inbox your team uses lives inside Qleven, on top of the patient record, the agenda and the till. From the conversation you book, assign tasks and leave internal notes, without opening another app.
Do any of these sound familiar?
If you run a center, you probably deal with at least one of these.
You lose appointments because no one answers WhatsApp in time
The patient writes at 10pm, first thing in the morning, mid-treatment. If you don't reply within minutes, they book elsewhere. Every unanswered message is an appointment lost to the competition.
You don't know which clients haven't returned in months
They slip away silently. By the time you notice, they're at the competition. You have no way to identify them or act in time.
You can't segment clients to send relevant offers
Everyone gets the same message. Your laser client receives nail promotions. Result: they ignore your communications because they add no value.
You have no idea which campaign works and which is money wasted
No open rates, no conversion tracking, no ROI measurement. You invest without knowing if you get a single euro back.
Every unanswered message is an appointment you lose
According to industry data, what we see in centers is undeniable.
appointments are requested at any hour; if your front desk sleeps, your calendar empties
with automated follow-up and reactivation flows on WhatsApp
to retain an existing client than to acquire a new one from scratch
Indicative references based on industry data and what we see in beauty and aesthetics centers. Your numbers will depend on your center.
And worst of all: every message you take too long to answer, and every client you don't win back, the center next door picks up.
A typical center, on an ordinary Tuesday
Problem: at 10:10pm a patient writes “any slots this week for laser?”. No one at the front desk sees it until 9:30 the next morning.
Real cost: by then she has already booked at the center next door. One laser treatment lost — and with it the whole series of sessions that came behind it.
With Qleven: the AI receptionist replies in seconds, proposes Thursday at 5:00pm and leaves the appointment booked. In the morning your team only sees a new confirmed appointment — not a missed message.
What changes, in numbers
Indicative industry-reference figures for a beauty center with a busy front desk. These are not data from a specific client.
arrive when the front desk is unavailable
instead of hours the next morning
without jumping between five tools
Illustrative example. Results depend on your volume, your team and your WhatsApp Business number activation.
An AI that answers while you work.
Two layers working together: manage all of WhatsApp as a CRM (conversations, reminders and campaigns) and let an AI receptionist answer and book on top.
WhatsApp as your conversational CRM
Conversation inbox
Handle, assign and tag WhatsApp conversations from the app, with the full history attached to the patient record.
Reminders tied to the appointment
Automatic WhatsApp reminders the day before and shortly before the appointment, only if still unconfirmed. Fewer no-shows, no manual work.
Automated reactivation flows
Recover absences and no-shows, reschedule appointments, and re-engage inactive patients or expiring packages. All on WhatsApp, hands-free.
WhatsApp & email campaigns
Progressive (drip) sending, auto-stop on high failure rate, and real-time tracking: sent, delivered, read, and replied.
Smart segmentation
Filter clients by services used, spending, frequency, last visit, or area. Build laser-targeted segments and measure everything.
AI inside WhatsApp
WhatsApp AI receptionist 24/7
Answers your patients, proposes open slots and books the appointment on its own, at any hour, subject to your WhatsApp Business number activation. You pick its mode: off, suggestions only, or active.
Handoff to your team
The AI passes control when needed: your front desk takes over the conversation in one click and the AI pauses. You never lose the human touch.
AI marketing co-pilot
Helps you pick the audience, draft and schedule the campaign. Sending always stays under your approval: the AI proposes, you decide.
Teamwork: no lead falls through
Assignable follow-ups
Turn any conversation into a task with an owner, collaborators and supervisor.
Instant internal alerts
Every assignment alerts your teammate with a direct link to the task; blocking if critical, with read receipts.
"My Day" queue and shared pool
Each employee sees what is overdue and due today; the clinic's open tasks are claimed by whoever is free, with no duplicates.
Tied to the client and real-time
Tasks linked to the record, the appointment and the conversation, synced instantly across the whole team and devices.
Every message becomes an action
What you would do jumping between five tools, you launch right from the WhatsApp chat.
Book the appointment from the chat
Create the appointment without leaving the conversation; if the client doesn't exist, it's created from the chat's name and phone and you pick the clinic.
Turn the message into a task
Assign a follow-up to a teammate with the client and conversation already linked. Nothing is left without an owner.
Private internal notes
Leave a note only your team sees, linked to the task. It never reaches the client.
Assign or transfer the conversation
Pass it to the right person in one click; it shows up on their screen instantly.
Schedule messages and reply fast
Schedule the send for later and reply on the spot with your saved-reply library.
Send ready-made booking links
Send an online booking link already preconfigured with service, package and clinic.
See how your WhatsApp would reply with Qleven.
We'll show you inside your own center in a 15-minute demo. No commitment.
Why not a standalone WhatsApp tool?
A WhatsApp specialist (like YCloud) gives you the channel. But an aesthetic clinic needs much more — and wiring it all by hand costs time, money and a technical person.
A WhatsApp tool
- Only the WhatsApp layer: inbox, broadcasts and chatbot
- Agenda, records, photos, packages and invoicing go separately
- Integrations to maintain between systems
Qleven
- WhatsApp inside the clinic’s complete system
- Connected to the patient record, the agenda and the cash desk
- Complete integrated flows, no tools to glue together
The +30% retention is an indicative reference based on industry data; your numbers will depend on your center.
Frequently asked questions
Everything you need to know about Qleven's AI receptionist and marketing.
What exactly does the WhatsApp AI receptionist do?
It answers your patients' messages, proposes available slots, and books the appointment automatically, 24/7. It reacts to what the patient writes and, whenever needed, hands the conversation to your team.
Do I lose control if the AI talks to my patients?
No. You choose between three modes: off, suggestions only (the AI proposes, you send), or active. At any moment your front desk takes over the conversation in one click and the AI pauses.
Can I automate follow-up and reactivation?
Yes. With a visual flow editor you build automations triggered by events: an absence or no-show, a client inactive for X days, an expiring package, or a quote sent. Actions via WhatsApp, email, task, or tag.
Are ready-to-use templates available?
Yes, we include pre-built flows for the most common cases: appointment reminder, absence and no-show recovery, rescheduling, re-engagement of incomplete treatments, and quote follow-up.
Is it GDPR compliant for marketing?
Yes. Marketing campaigns require explicit consent; we manage opt-out and contact blocking, and include a mandatory unsubscribe link in every email. Reminders and transactional notices don't need opt-in.
Does it integrate with the client database?
Yes, the module integrates natively with Qleven's client database. Everything is connected: appointment history, packages, services, and previous communications, so the AI and your campaigns work with real data.
Do I have to change my WhatsApp or my number?
You keep your number and your app: Qleven connects your existing WhatsApp Business. Activation depends on your number being approved by WhatsApp Business; in some countries or prefixes it can take longer. We guide you through the whole process.
Do you migrate my client data?
Yes. We import your client base (appointment history, services and communications) into Qleven during onboarding, so the AI and your campaigns work with real data from day one instead of starting from scratch.
Is there a lock-in? Where is my data hosted?
No lock-in: you can cancel the module whenever you want. Your data is hosted on cloud infrastructure in the European Union, GDPR-compliant and with a DPA available for your center.
Explore more features
The AI receptionist and marketing integrate with the entire Qleven ecosystem.
Let your calendar fill itself. On WhatsApp.
Answer, book and win back clients with a WhatsApp AI. No upfront investment. No lock-in.
Book your 15-min demoNo commitment, no lock-in. We'll show you how it works in your center in 15 minutes.
Simple as that
Three steps. No complications. Results from day one.
Connect
Link your WhatsApp and your client base. The AI learns your services, hours and open slots to answer and book accurately.
Activate
Choose the AI mode and switch on reactivation flows and campaigns. Manual or automatic, always with your team in charge.
Measure
Track booked appointments, campaigns and reactivations, and optimize for maximum ROI. Each week performs better than the last.